Category Archives: Faculty

Urban League Honors Dean Matthew Waller

Matthew A. Waller, dean of the Sam M. Walton College of Business at the University of Arkansas, will receive the Whitney M. Young Award for his work to improve the lives of underserved Arkansans at a luncheon hosted by the Urban League of the State of Arkansas on Dec. 5 at the Wyndham Riverfront Hotel in North Little Rock.

“It is quite an honor for me to be a recognized by the Urban League,” said Waller. “An integral part of the Walton College mission is to serve all Arkansans, something I take seriously. To aid us in our mission, Walton College leans on our Office of Diversity and Inclusion, the oldest diversity office of any SEC business college. We also provide scholarships and academic support resources to assist and retain students. This support is important to our school, industry and state.”

The luncheon, chaired by Lottie Shackelford, former mayor of Little Rock, recognizes the contributions of individuals who help provide equal opportunities for all Arkansans.

Waller was chosen for the honor because of his commitment to diversity and inclusion at Walton College and within the state.  Annie Abrams, a longtime civil rights activist, will also be recognized at the event.

For additional information or to purchase tickets for the event, contact the Urban League at info@urbanleagueark.org

Taking Care of Customers and Environment Pays Off, Study Shows

Sebastian Garcia-Dastugue, Supply Chain, Faculty
Sebastian Garcia-Dastugue, Supply Chain, Faculty

FAYETTEVILLE, Ark. – Findings by a University of Arkansas supply-chain management researcher suggest that, in the field of logistics, companies that excel in customer service and environmental sustainability also perform better in sales growth and cost efficiency.

Read the full story in Newswire.

Walton College Research Professor Honored by North American Case Research Association

David Hyatt
David Hyatt

A research associate professor of supply chain management in the Sam M. Walton College of Business has been honored by the North American Case Research Association for his collaboration with an Arkansas Company—Delta Plastics—to produce a written case study on the introduction of a new product. Continue reading Walton College Research Professor Honored by North American Case Research Association

Thomas Roy McKinnon Leader. Teacher. Mentor. Friend.

In Memoriam:  Thomas Roy McKinnon
April 4, 1935 – August 10, 2018

Soft spoken. Gentle. Athletic. Trusted. Leader. Teacher. Mentor. Friend.

Just a few of the words friends and colleagues used to describe Thomas “Tom” Roy McKinnon, emeritus university professor of economics, who died August 10.

Former colleagues at the Walton College describe McKinnon – known to many as TMac – in glowing terms as they reminisced about their friendship with him and his impact on the college.

“He was just Tom,” said Bill Curington, emeritus university professor of economics and former chair of the Department of Economics. “He always cooperated. If there was a controversy in the department, he looked for solutions. Everybody valued his input.”

“He was the Pied Piper of economics,” said David Gay, retired university professor of economics who worked with McKinnon. “He had a way of getting people to feel comfortable and relax and have a better understanding of economics, to expand their boundaries as teachers or as students.”

Tom McKinnonApril 4, 1935 – August 10, 2018
Tom McKinnon
April 4, 1935 – August 10, 2018

McKinnon earned a bachelor’s degree in history and political science from Southern State College (now known as Southern Arkansas University) in 1956. He met his wife Frances there. After a stint in the U.S. Army, McKinnon began his professional career teaching history and social studies in 1959 to high school students in El Dorado. He completed his master’s degree in secondary education from the University of Arkansas in 1960. Within a few years, he became an assistant principal at the high school in El Dorado.

In 1968, McKinnon completed his master’s degree in economics at the University of Illinois. He then moved his family to Oxford, Miss., to earn his Ph.D. in economics from the University of Mississippi in 1972. After earning his doctorate, McKinnon moved back to Fayetteville and began work as an assistant professor of economics at the University of Arkansas. In the process, he made lifelong friends at the School of Business Administration, now known as the Walton College.

A Lasting Legacy
In the late 1960s and early ‘70s, McKinnon worked with Bessie B. Moore, an influential educator and the first executive director of the Arkansas Council on Economic Education, the predecessor to Economics Arkansas. Moore asked McKinnon to assist with economic workshops for teachers and encouraged him to acquire his doctorate.

With his background in secondary education, both as a teacher and an administrator, and his new position as an assistant professor in economics, Moore felt McKinnon would be a strong director for a new economic education center at the university. With that position in mind, Moore recruited McKinnon, who help to found the Center for Economic Education in 1978.  He served as the director of the center from 1979 through 2004.

Since 1979, the Bessie B. Moore Center for Economic Education has been training Arkansas teachers to teach primary and secondary students economics through innovative, hands-on workshops, creative curriculums and interactive projects. Countless Arkansans have learned basic economics through the center’s programs.

Now “every kid has to have economics in high school,” Curington said.

“He created a large contingency of informed decision makers,” said Rita Littrell, current director of the Bessie B. Moore Center for Economic Education. “Every student was important.”

In addition to his duties as an economics professor and center director, McKinnon served as the interim dean of the college from 1992 to 1993, prior to Doyle Z. Williams being hired. McKinnon also served as co-director of the Center for Teaching Effectiveness, chair of the re-accreditation team and participated and led numerous college and departmental committees.

McKinnon’s influence reached beyond the college to the university. He served as chair of the Campus Council, co-director of the Center for Teaching and Faculty Support, president of the Teaching Academy and helped to establish the Faculty Senate for the university.

On a national level, McKinnon had an impact on economics through various journals and associations. He served on editorial boards for the Journal of Economics and Finance, Journal of Business Leadership andJournal of the International Associations of Children’s Social and Economic Education. He also served as a reviewer for the Journal of Economic Education, Southwest Economic Review and theForum of the Association of Arid Lands Studies.

People and Places

Tom McKinnon traveling in England
Tom McKinnon traveling in England

McKinnon’s  life outside the university was just as full with travel, athletics, family, friends and fun. He enjoyed traveling to countries to learn new cultures and meet new people.

McKinnon, often accompanied by his wife Frances, traveled with study abroad and exchange programs to Lithuania, Croatia, Italy, Kazakhstan, Turkey and more. Twice he taught a semester at sea, traveling around the globe.

For several years in the early 1990s, he would join fellow Walton professors for a rim-to-rim hiking excursion in the Grand Canyon the day after commencement.

“He was the strongest hiker among us,” Curington said.

Former professors and friends, (l-r) Jim Millar, Tom McKinnon, Don White, Bill Curington and Joe Ziegler hike the Grand Canyon after attending spring commencement in 1994. The group made the trek for several years in the early 1990s.
Former professors and friends, (l-r) Jim Millar, Tom McKinnon, Don White, Bill Curington and Joe Ziegler hike the Grand Canyon after attending spring commencement in 1994. The group made the trek for several years in the early 1990s.

Outside the U.S., McKinnon – at age 76 – hiked Machu Pichu, a 27-mile hike in Peru with a maximum height of 13,776 feet. At age 78, he also hiked sections of the Camino De Santiago pilgrimage, a 500-mile trek in Spain.

In addition to hiking, McKinnon ran three marathons, played baseball and basketball and led Walton College Dead Day Float trips with colleagues on the Buffalo River.

In 1988, McKinnon was chosen to appear on the game show “The Price Is Right,” alongside celebrity Bob Barker, and won a 2-door Subaru coupe. His experience was highlighted in the local paper.

In Tom’s later years, he wrote a book, Footprints in the Sand, for his children and grandchildren about his life as a child. He took art classes so that he could illustrate the book.

“Tom embraced everything,” Littrell said. “Whatever the experience, Tom was going to be part of it. He lived life to the fullest.”

Paying It Forward
Littrell met McKinnon through workshops he held for Arkansas teachers. Working in nearby Springdale, Littrell often assisted him with workshops and seminars, training teachers how to integrate economics into their curriculums.

“I’d been a school administrator four years – I was ready for a change,” Littrell said.

During Doyle Williams’ tenure as dean, McKinnon created a part-time center position for Littrell. He encouraged her to attain her doctorate, just as Bessie Moore had encouraged him to do the same. In 1997, Littrell became the assistant director for the economic education center.

In June 2004, McKinnon retired and Littrell was named his successor as center director in August.

“If you measured your pedigree by your mentors, I would have the highest pedigree,” Littrell said.

McKinnon is survived by his wife of 60 years, Frances, daughters Laura Harrison and Lisa Wilson, son Alex McKinnon and their spouses and children.

“People like Tom are difficult to find,” Gay said. “Find someone like Tom McKinnon.  Find them. Get to know them.  Treasure them.”

Lacity Named Director of Blockchain Center of Excellence

Mary Lacity has been named to the Walton College Professorship in Information Systems and director of the Blockchain Center of Excellence effective July 1. Previously, Lacity served as Curators’ Distinguished Professor and International Business Fellow at the University of Missouri-St. Louis.

“I am thrilled Mary is bringing her extensive knowledge of blockchain and information systems to Walton College,” said Matt Waller, dean of the Walton College. “Walton is committed to discovering and supporting innovation surrounding blockchain, a secure online ledger which touches retail, data analytics and entrepreneurship, Walton’s primary strategic endeavors. Mary will be a huge asset to our students, faculty, college and our state.”

Lacity’s research focuses on the delivery of business and information technology services through global sourcing and automation using robotic process automation, cognitive automation and blockchains. She has conducted case studies and surveys of hundreds of organizations on their outsourcing and management practices.

“I am excited to join the Department of Information Systems as director of the Blockchain Center of Excellence. The faculty, staff, administrators and industry advisers have built something extremely relevant for our students, for Arkansas and beyond,” Lacity said. “Based on interviews in more than 30 organizations, two surveys and participant observation in a blockchain corsortium, I am convinced that blockchain technologies could generate trillions of dollars of value, but there are technical and managerial challenges that need to be addressed first. I hope that the Center of Excellence helps our students and industry partners address these issues to deliver real business and social value.”

Lacity has held visiting positions at MIT, the London School of Economics, Washington University and Oxford University. She is a Certified Outsourcing Professional®, industry adviser for Symphony Ventures, and senior editor for MIS Quarterly Executive.

Lacity has given keynote speeches and executive seminars worldwide and has served as an expert witness for the U.S. Congress. She was inducted into the International Association of Outsourcing Professionals’ Outsourcing Hall of Fame in 2014, one of only three academics ever to be inducted. She was the recipient of the 2008 Gateway to Innovation Award sponsored by the IT Coalition, Society for Information Management and St. Louis Regional Chamber and Growth Association. She has published 28 books, most recently A Manager’s Guide to Blockchains for Business from SB Publishing, UK. Her publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, MIS Quarterly Executive, IEEE Computer, Communications of the ACM and many other academic and practitioner outlets.

Lacity holds a Ph.D. in business administration, with a focus on management information systems and quantitative management science, from the University of Houston. She earned a Bachelor of Science in Business Administration, with a focus on quantitative business analysis and economics, from Pennsylvania State University.

Psychological Stressors Affect Truck Driver’s Experience and Contribute to Shortage in Industry

A 2017 study published in the Transportation Journal gives insight into truck driver woes with a rigorous phenomenological research approach. What does that mean, exactly? These authors went straight to the source and talked to truck drivers about what phenomena cause them stress.

Using this qualitative research methodology, they were able to gather data in two ways: face-to-face interviews with truck drivers and online blogs. Sixty-one participants were asked to describe their experience as a truck driver, and their interviews were transcribed so the researchers could easily find statements about how drivers handle their job. These statements were grouped into themes or categories that became the findings for the study relating to the essence of the truck driver experience.

Being a truck driver is a grueling and often thankless job. Time away from home and family, poor pay and a generally unhealthy lifestyle make it an unattractive career. Recent statistics from the American Trucking Associations show turnover rates were in excess of 90 percent last year, and with the projected growth of demand, the industry is going to experience a painful shortage in the upcoming years. The number of truck drivers leaving the industry is skyrocketing, and new drivers are not there to backfill the void.

Because almost every finished good eventually ends up on a truck, this is a far-reaching problem that hits almost every industry. Here are a few of the types of psychological stress found in the study:

  • Truck drivers experience loneliness and isolation. They also experience health issues that go unaddressed because of inadequate healthcare options, uncertainty about where to find affordable care and tight delivery windows while on the road. Being away from home and an overall unhealthy lifestyle take a tremendous emotional and physical toll.
  • A multifaceted issue, truck drivers feel disrespected by car drivers on the road, customers, dispatchers and managers. While some might say that drivers should not take all the animosity personally, the fact is that they do. They feel they are being slighted as human beings, and that the truck-driving profession is snubbed and met with disdain.
  • The most challenging piece of the puzzle seems to be the regulatory environment. While most drivers understand the intent behind many of the regulations, they often feel stress-related burdens regarding their pay, eligibility to drive and being told how to do their job. Safety is the intent behind most regulations, but drivers feel that the reality is very different.

TruckThe findings in this research are timely. This past December, the Electronic Logging Device rule went into effect. These ELDs are automatically logging the hours of the truckers, and experts are already predicting increased costs for transportation. When it costs more to move products, the increase in transportation cost will eventually be passed on to consumers in cost of goods. The research team plans to conduct a follow-up study in the near future on the psychological stress related to these new ELD rules.

Stephanie Thomas, clinical assistant professor in the Department of Supply Chain Management, was a co-author of the research regarding truck driver stress.
Stephanie Thomas, clinical assistant professor in the Department of Supply Chain Management, was a co-author of the research regarding truck driver stress.

What are the implications of these truck-driver stressors to business and to consumers? Consumers need truck drivers. They need the products that truck drivers deliver, and consumers want them in a timely manner. Many companies today are working to improve the truck driver experience in a number of ways such as providing different routes, improving compensation or providing well-being resources. For their part, consumers can improve the experiences of truck drivers as well by being more aware of these stressors and by promoting a more respectful driving experience.

Read more and watch a supporting video at the Supply Chain Management Research Center website or the latest article to be published at Transport Topics at www.ttnews.com the week of August 20.

Retailing Research Initiative Finds Walmart Online Shoppers Are More Like Other Online Shoppers Than In-Store Walmart Shoppers

The retail habits of shoppers at Walmart.com are more similar to those of Amazon’s customers than they are of Walmart’s own in-store shoppers, a study by the University of Arkansas Retailing Research Initiative finds. Continue reading Retailing Research Initiative Finds Walmart Online Shoppers Are More Like Other Online Shoppers Than In-Store Walmart Shoppers